Make MyDispense your own

MyDispense is highly customisable and getting your new MyDispense instance is just the beginning. This page has all the resources you need to customise MyDispense to your local requirements.

Patients and professionals

Your new instance will come ready populated with many patients and professionals, however, you may wish to change some of their details to suit your region.

Update the city and postcode of patients and professionals.
The City and postcode/zipcode of the addresses your patients and professionals will be set to a default. Send us your preferred city, state and postcode and we will update them for you.

Update the patient and professional personal details
If you are from a non-English speaking region, the names and street addresses of the patients and prescribers may be out of context. You can export a copy of your patients and professionals using the CSV report button on the Professionals and Patients page in MyDispense admin.

This will export a copy of your patients/professionals as they currently stand in your database. We can then use that CSV file to update the names and addresses of your patients / professionals in bulk when you return it to us. Make sure that you do not edit the database ID column as we need that to reference the entry in the database. Adding additional fields and patients / professionals are not supported by this process.

Please be aware that, while it is possible to change the names of professionals, each professional has a unique signature, so changing the name may cause a mismatch. With professionals, it is safer to just change the address.

References

Add appropriate references.
There is a list of references available for students in exercises which can be customised for your use. You can edit this list yourself by going to the admin options page and clicking on the System settings option.

From there you can click on the manage references button which will open a panel that will preview your current references. To edit the references, click on the edit button on the right hand side of the screen.

Here you can manage the references and preview your changes. When you are done click on the save button in the top right corner of the panel.

Single Sign-On (SSO)

Your institution may have a single sign-on (SSO) system, where staff and students only need one username and password to access many applications, such as, email, LMS, portfolio, student records etc.

MyDispense can be integrated into your SSO system, so that students and staff do not need to remember an extra username and password. Another benefit of SSO integration is that it removes the need to store students’ email addresses within MyDispense, which is favourable in terms of privacy.

Implementing SSO is a technical process that will need to involve your IT team. Please consult with them to ascertain whether SSO integration is feasible and then contact MyDispense support to schedule in the integration work.

Medications

Your new instance of MyDispense will come with a large number of medications pre-installed. The table below shows approximately how many medications are pre-installed for each region:

RegionPrescription medsOTC meds
Australia1087305
USA1804282
UK788190
Ireland365231
Germany71217

The pre-installed medications are a starting point. You can add your own or edit the ones that already exist. Adding new medications can be time consuming, since each medication requires a photograph to be taken and processed for MyDispense use.

We encourage institutions in the same region to share their medication images and we hope to develop a platform for sharing medications, patients, prescribers and cases in the future.

If you are interested in expanding your medication inventory, please contact us at MyDispense support. We will be able to connect you with other MyDispense users in your region. We have guides on shooting product images and image processing and we also may be in a position to offer help on image processing.